Thank you for considering shopping with us. Important points to note:
PRODUCTION TIMING - We are a made-to-order E-commerce store. We do not hold physical inventory. Our current production turnaround time can be found in the banner at the top the home page on our website. Typically delivery of apparel is up to 14 business days. Accessories are considered special orders and take up to 21 business days.
SHIPPING ADDRESS - Customer is responsible for entering an active mailing address and must confirm the address before completing order. Must be a physical address or military P. O. Box. Domestic P. O. Boxes are not guaranteed delivery and are therefore not accepted for ordering. Customer assumes postage fee for any returned order(s) that have to be re-shipped.
RETURNS - Qualified items are returnable for a store credit. Our return policy can be found here.
SALE ITEMS - Qualified sales items are returnable at the purchase price for a store credit that can be used towards a future purchase. Return of sales items to be repurchased in a different size or fit category may be at the full price if the sale has expired at the time the store credit has been issued.
INSTRUCTIONS SECTION - The notes (instructions) section SHOULD NOT be used to ask for variations of the item as seen in our store or to request expedited timing. Please contact us BEFORE placing your order so that we can confirm whether or not we can accommodate your request.
WHERE CAN I FIND THE SIZE CHART? There is a link to the size chart within the product description for each applicable item along with a shortcut on the website's home page. The shortcut can be found in the footer information. We welcome any questions about sizing to help you determine what size to purchase. Email us at firstname.lastname@example.org for the quickest response. Exchanges based on sizing may be accessed a restocking fee.
CORRESPONDENCE ABOUT YOUR ORDER - Once orders are placed, all future correspondence will come by email. We will notify you when your items have shipped by email.